The website is revolving as the most important medium to promote business globally. Without a website, it’s a very difficult task to promote business in the internet market. The real use of websites increases dramatically, and every businessman has awareness about the importance of it. Each and every business owner are now showing much interest to have an individual website for their company and willing to advertise it to the global world. Website designing is a huge process if you plan it without having any basic knowledge. For any website designing experts, designing and hosting the website is a very simple task where they can make it done within a few hours.
To own a website, the site owner needs … Read the rest
What is the customer experience? If your answer is customer service, you are on the wrong train. Although these terms are correlated, there is a significant difference between the two. On the whole, customer experience is the broader concept where service is one of its elements. In other words, customer services are one of the key factors to shape the customer experience. Along with it, customer dealing and customer lifetime value, CLV are both determinants and results of customer experience.
Here is a glance at the differences between customer service and experience and how they can both help any business to groom. Customer service is the narrower and directed term. It includes all the services and assistance provided by the … Read the rest